This Fair Usage Policy (FUP) aims to ensure that all customers have equitable access to our network and to prevent any misuse that could negatively impact the service quality for others.
Definition: Unlimited calls refer to voice calls made to any network within the country.
Fair Usage Limit: While calls are unlimited, a fair usage limit of 3000 minutes per month is applied. Exceeding this limit may result in reduced call quality or additional charges.
Prohibited Uses: The service should not be used for auto-dialing, continuous call forwarding, telemarketing, or other activities that could harm the network.
Definition: Unlimited internet refers to data usage without a fixed cap.
Fair Usage Limit: To ensure fair access, a fair usage limit of 100GB per month is applied. After reaching this limit, the internet speed may be reduced to 512kbps for the remainder of the billing cycle.
Prohibited Uses: The service should not be used for activities such as hosting servers, excessive downloading, or any other activities that could degrade network performance.
4. Monitoring and Enforcement
Monitoring: Usage is monitored to ensure compliance with this policy.
Enforcement: If a user is found to be in violation of this policy, we reserve the right to reduce service quality, impose additional charges, or suspend the service.
Notification: We reserve the right to modify this policy at any time. Changes will be communicated through our website or other appropriate channels.
